Model for self-assessment of an organization’s ability to achieve sustained success
Journal Title: INCAS BULLETIN - Year 2019, Vol 11, Issue 3
Abstract
This paper aims to present a model for self-assessment to review the extent to which the organization has adopted the concepts described in ISO 9004:2018 international standard. The self-assessment is used to identify improvement and innovation opportunities, to set priorities and establish action plans, with the objective of sustained success. The output of self-assessment will show strengths and weaknesses, the related risks and opportunities for improvement, the maturity level of the organization and, if repeated, the organization’s progress over time.
Authors and Affiliations
Ilinca SOARE, Manuela RUSU, Constantin MILITARU
Keywords
Related Articles
- EP ID EP631721
- DOI 10.13111/2066-8201.2019.11.3.20
- Views 100
- Downloads 0
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