Modeling Business Process Re-Engineering and Organizational Performance in the Nigerian Oil and Gas Industry
Journal Title: International Journal of Management Sciences - Year 2014, Vol 3, Issue 5
Abstract
Business Process Re-engineering (BPR) is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, speed, quality and service (Ozcelik, 2010). This paper provides a holistic view of the BPR implementation process, by reviewing the hard and soft factors that cause success and failure for BPR implementation, as well as, examine the effectiveness of the critical success factors (CSFs) of BPR on organizational performance, as expressed by organizational productivity and growth, of Nigerian oil and gas companies. The aim was achieved through an empirical study involving the administration of 570 self-administered questionnaires to a randomly selected senior and management staff of eight (8) re-engineered Oil and Gas Companies in Nigeria. Using the framework from Khong and Richardson (2003), several hypotheses were tested, via structural equation modeling (SEM). Using SEM, multivariate analyses were mathematically represented in a single equation, and findings from this study confirmed that BPR had significant association on organizational performance of Nigerian oil and gas companies.
Authors and Affiliations
Awolusi, Olawumi Dele, Akeke, Niyi Isreal, Akinruwa, Temitope Emmanuel
Keywords
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