Modeling Quality Supply Chain to Enhance Company’s Cost competitiveness:
Journal Title: REST Journal on Emerging trends in Modelling and Manufacturing - Year 2016, Vol 2, Issue 2
Abstract
Today’s dynamic market is characterized by transition in competition from single firm level into supply chain, these create difficulty for developing countries manufacturing companies (which have weak supply chain network) to join global market. Managing quality along supply chain, as current state of the art management strategy, has become a solution for organizational performance and competitiveness. From author’s investigation through questionnaire survey, guided interview and direct observation, in 54 manufacturing companies some companies have begun the concept of supply chain management and quality management practices independently, but most of them are doing in traditional manner. the major problems identified in the manufacturing companies include: under capacity production, lagging to fill market demand, lack of quality raw material supplier, absence of long-term relation with supplier and/or customers, occurrence of bottle neck partner along the supply chain, usage of total cost as the only performance measurement system and did not give due consideration for employee satisfaction, product quality, on time delivery and customer satisfaction. This research deals with how to manage quality along the supply chain by taking faffa foods sc. as a case study. In addition this research, formulates a model for quality supply chain management, identifies potential improvement areas and draw possible solutions. Finally the research recommends the company to improve: supply systems, to save cost of raw materials rejected due to low quality and shorten lead times. Distribution system, to minimize customer complain due to delay.
Authors and Affiliations
Mehari Teshome
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