Mutu Pelayanan Puskesmas Perawatan yang Berstatus Badan Layanan Umum Daerah
Journal Title: Kesmas: National Public Health Journal - Year 2014, Vol 9, Issue 2
Abstract
The policy of primary health care as local public service agencies (BLUD) was established to improve the quality of basic health care services. The public service agencies primary health care policy has been implemented to all primary health care in Gianyar district since 2010. The implementation does not always improving health service quality. This research was aimed to overview the quality of services in primary health care with general services agency status in Gianyar district. This research was a crosssectional study with mixed of quantitative and qualitative approaches.This research was conducted in Gianyar between August and December 2013. The quantitative data was collected through questionaire survey to 105 patients in four primary health care who were chosen with multistage random sampling technique. The qualitative data was collected through in-depth interviews to 13 health care providers in primary health care who were chosen with pusposive sampling. The quantitative data was analysed descriptively and the qualitative data was analysed using thematic analysis. The result of the study was primary health care quality in BLUD puskesmas with inpatient services was perceived as poor due to the limited availability of medical equipment and lack of staff who major in financial management. Training on financial management and recruitment of staff with accounting background should be conducted.
Authors and Affiliations
Putu Ayu Indrayathi, Rina Listyowati, Ni Made Sri Nopiyani, Luh Putu Sinthya Ulandari
Keywords
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- EP ID EP331341
- DOI 10.21109/kesmas.v9i2.519
- Views 96
- Downloads 0
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