A Case Study on Implementing ITIL in Business Organization
Journal Title: International Journal of Engineering Sciences & Research Technology - Year 30, Vol 2, Issue 4
Abstract
This report presents a case study that leads to an analysis of IT Bangladesh for a case company. The case company is banglalink (BL), the one of the leading telecommunication service operator in Bangladesh, with over twenty highly technology dependent. Its entire operation is directly or indirectly dependent on technology. So a consistent IT framework can ensure that IT investments would drive business areas to meet their goals. However, no IT framework was found adopted during my survey period in banglalink. The report includes the results found from both the interview and the survey conducted to collect the necessary data for a deeper analysis. The analysis is done using several well known methods and frameworks. which can be implemented throughout the organization. Adoption of a structured IT framework would enable the organization to perform its business in an orderly and effective manner benefiting th aid in its own competitiveness and growth
Authors and Affiliations
Naznin Sultana
Keywords
Related Articles
- EP ID EP117408
- DOI -
- Views 87
- Downloads 0
Data Compression in Multimedia (Text,Image,Audio and Video)
Multimedia files are large and consume lots of hard disk space. The files size makes it time-consuming to move them from place to place over school networks or to distribute over the Internet. Compression shr...
INTERRELATED RESEARCH WORKS AND IMPORTANCE OF OBJECT ORIENTED ANALYSIS AND MODELING
An object in computer language represents a real globe object by revealing details about it such as the properties of that object and the functions performed by that object. Object orientation is utmost important...
Discrimination Discovery and Prevention in Data Mining
Data mining is an important technology for extracting useful knowledge in large collections of data. However, the perceptions about data mining are negative as potential privacy invasion and potential discriminati...
Knowledge Discovery and Data Mining to Identify Agricultural Patterns
With the evolution of computer based data storage systems we have come across a huge amount of repository of data. But this data is not very helpful until we know what we can do with it. We need to make inference...
EFFECT OF VARIOUS PROCESS PARAMETERS ON MATERIAL REMOVAL RATE ON MILD STEEL IN ELECTROCHEMICAL MACHINING
Electrochemical Machining (ECM) is a modern machining process based on the principle of electrolysis and hence it is generally termed as the reverse process of electroplating. Having very good characteristic’s suc...