Social competences of health service workers. Pilot study.
Journal Title: Progress in Health Sciences - Year 2012, Vol 2, Issue 1
Abstract
Introduction: A range of skills and competences are needed to take care of a sick person, and social competences seem to be as important as professional competences in relations with the patient. Good relations of health service workers with a patient, to a large extent, determine the quality and effectiveness of treatment. Purpose: To determine the level of social competences of health service workers. Materials and methods: Forty health service workers - doctors, nurses, and midwives - were included in the study. We used the Social Competence Questionnaire (SCQ). Results: The majority of the subjects demonstrated an average increase in the competences conditioning effective action in intimate situations, situations of social exposure, and situations requiring assertiveness. Conclusions: Given the importance of social competences in the diagnosis process, treatment, and occupational functioning of health service workers, it seems appropriate to improve and develop them.
Authors and Affiliations
A. Tychmanowicz, M. Kuśpit
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