NEW MODEL FOR QUANTIFICATION OF ICT DEPENDABLE ORGANIZATIONS RESILIENCE
Journal Title: International Journal for Quality Research - Year 2011, Vol 5, Issue 1
Abstract
Business environment today demands high reliable organizations in every segment to be competitive on the global market. Beside that, ICT sector is becoming irreplaceable in many fields of business, from the communication to the complex systems for process control and production. To fulfill those requirements and to develop further, many organizations worldwide are implementing business paradigm called – organizations resilience. Although resilience is well known term in many science fields, it is not well studied due to its complex nature. This paper is dealing with developing the new model for assessment and quantification of ICT dependable organizations resilience.
Authors and Affiliations
Zora Arsovski, Slavko Arsovski, Aleksandar Aleksic, Miladin Stefanovic, Sonja Grubor
Keywords
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