Not just a greeting: Setting the scene for the consultation
Journal Title: The Journal of Health Design - Year 2017, Vol 2, Issue 2
Abstract
How patients are greeted and welcomed to the office when they consult a clinician seldom receives much attention. The impact of that greeting has been established in the literature. A ritual to follow in preparation for meeting the next patient can be included as part of the process for greeting patients. This ritual can include triggers to help the clinician be more present during the consultation. This paper describes one clinician’s ritual before greeting patients. The ritual includes handwashing as routine practice before going out to shake the patient’s hand.
Authors and Affiliations
Moyez Jiwa
Keywords
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- EP ID EP364672
- DOI 10.21853/JHD.2017.25
- Views 151
- Downloads 0
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