Online Incivility: Exploring from Malaysian Academic Perspective
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2017, Vol 7, Issue 12
Abstract
In the evolving globalization in Malaysia, many organizations employ online communication platform for faster decision making, easier collaboration on assignments and greater recognition of employees for achievement and rewards. However, this additional medium of communication posts a risk of uncivil online comments that can lead to lower unproductively among employees that reduces employees’ well-being and increases organizations costs. Therefore, this paper aims to explore the negative consequences of online incivility, in particular in Malaysia, considering aspect of negative moods as possible mediator in the relationship. In addition, problem solving conflict management styles is also discussed as a social support that may decrease the negative consequences of online incivility based from sound literature review. Plausible hypotheses are also then derived from the constructive arguments. This study is consistent with the objectives of Eleventh Malaysian Plan (2016-2020) and Transformasi Nasional 2050 (TN50) to improve the nations’ well being and productivity from perceiving the positive and work harmony created. In practical, the study can help shape policies and guidelines involving human-technology interaction for the decision makers by incorporating aspects of human psychological well-being that can be affected by technology through the online paradigm.
Authors and Affiliations
Nurul Ain Hidayah Abas, Marinah Awang
Keywords
Related Articles
- EP ID EP643095
- DOI 10.6007/IJARBSS/v7-i12/3759
- Views 80
- Downloads 0
An Evaluation of the Impact of Remuneration on Employee Attitude and Performance in Organizations
Everyone works for rewards, either in the form of pre-determined salaries, wages or some other benefits or any bonuses and remunerations for certain performance. Individuals seek for being compensated fairly and are only...
The Role Of Women In The Terengganu Coastal Fisheries Enterprise Before World War Ii
This study reviewed the role of women in the Terengganu coastal fisheries enterprises prior to World War II. This study focuses on examining the activities of the Terengganu Malay coastal fisheries enterprises where most...
Fat-tailed Distributions, Value at Risk and the Japanese Stock Market Returns
The Japanese economy has been the second largest economy over the world for a long time before the Chinese economy emerged. The Tokyo Stock Exchange (TSE) is the fourth largest stock exchange in the world by aggregate ma...
The Role of Teachers in infusing Islamic Values and Ethics
Values act as a standard for anything that, humans do desire and wish for, whether it can be seen, heard or felt by our senses. It shows the direction and determines the way choices are made and actions are carried out....
Knowledge Transfer Practice in Organization
This paper reviews the literature consists of nine articles on the issue of knowledge transfer and implementation practices. At first, this paper explores the definition of Knowledge Transfer (KT) and the factors that in...