Organisational Citizenship Behaviour among University Teachers: An Empirical Study
Journal Title: International Journal of Interdisciplinary and Multidisciplinary Studies (IJIMS) - Year 2017, Vol 4, Issue 3
Abstract
Contemporary organisations want their employees to go beyond their defined roles, promote their organisation to outsiders and at the same time maintain a good and healthy working relationship within the organisation. Such behaviours are described as Organisational Citizenship Behaviours (OCB). Organisational Citizenship Behaviours are important for organisations because it facilitates the accomplishment of organisational goals and enhances organisational performance. This study empirically examines the teacher’s organisational citizenship behaviour in two prestigious universities of Kashmir valley. The focus resides on various dimensions of employee’s discretionary behaviour, that is, altruism, courtesy, conscientiousness, civic virtue and sportsmanship. Results of the study strongly suggest that the administrations of both the universities must encourage teachers to be more spontaneous in engaging the behaviours that go beyond their role description and as a result the universities as a whole will function effectively, efficiently and competitively.
Authors and Affiliations
Sunniya Waheed, Adil Ahmad Shah
Keywords
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