Patient Satisfaction in Family Medicine Practices and the Factors Effecting This Satisfaction: Massive Study Based On Questionnaire in Gaziantep Province
Journal Title: International Journal of Management Sciences - Year 2014, Vol 4, Issue 10
Abstract
In order to provide easily reachable and qualified health services to everybody who needs, as we know the diagnosis and treatment of the illness, knowing the ideas and emotions of people who has illness, and to provide patient satisfactions among the target of the health service planners of the countries so patient satisfaction is a highly important parameter in health system. In this study, patient satisfaction in family medicine practices in Turkey and factors affecting patient satisfaction are assessed, and the definition, purposes, necessity of the family medicine and patient satisfaction in family medicine practices and expectations are presented. A questionnaire has conducted and results have been discussed.
Authors and Affiliations
Yakup Durmaz, Halil İnanç, Burhan Akyilmaz
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