Patient satisfaction level in a day care surgical unit of a tertiary care teaching hospital-a study from central India
Journal Title: International Journal of Orthopaedics Traumatology & Surgical Sciences - Year 2017, Vol 3, Issue 2
Abstract
Introduction: Patients satisfaction may not be totally influenced by the quality of physician available, but it reflects how the medical care has been delivered. Material and methods: It was a descriptive study conducted in the Department of Surgery and Anesthesia, Chirayu Medical College and Hospital, Bhopal, Madhya Pradesh between January 2012 to May 2017. Results: In our study, out of total 200 responses in patients who underwent day care surgery, doctors communication, history taking skill, explanation of disease was found satisfactory among 160 (80%), 166 (84%), 132 (66%) of the respondents respectively. 188 (96%) of the patients or their relatives found overall cleanliness in the hospital as satisfactory.Time taken to find the department and operation theater, time taken to consult the doctor, time taken for investigations was found satisfactory among 192 (96%), 164 (82%), 134 (67%) of the respondents respectively. Conclusion: Most of the patients or their relatives were satisfied with the majority of the services provided by the hospital.Most of the patients were comfortable with second visit to the hospital whenever required. Though there were some issues like quality of the food and time required to buy the drugs from the pharmacy which needs to be improved by the hospital to further improve the quality of care provided by the hospital.
Authors and Affiliations
Roshan Chanchlani, G N Chavan
Keywords
Related Articles
- EP ID EP394864
- DOI -
- Views 150
- Downloads 0
Surgical Outcome Of Humeral Shaft Fractures Fixation With Antegrade Interlocking Nailing Versus Plating: A Retrospective Analysis
Background Conventionally humerus shaft fractures have been treated non-operatively. With advent of internal fixation orthopaedic surgeons have been divided into plating and nailing group. Choice of implant for internal...
Posterolateral Corner Injuries With Associated Ligament Injuries Of The Knee: A Retrospective Study
Background: Posterolateral corner of knee consists of a number of static and dynamic restraints. Static restraints are the lateral collateral ligament, arcuate ligament, fabellofibular ligament, popliteofibular ligament,...
Incidence Of Deep Vein Thrombosis In Patients With Fracture Around Hip: A Prospective Study Using Serial Colour Doppler Ultrasound
Background: The incidence of DVT in Asian countries has been presumed to be low and is not comparable to the western literature. Method: The current article is based on a prospective study carried out on 95 Indian patien...
Intramedullary Fixation Of Femur Fractures - A Study On Outcome Assessment
Purpose Distal femur fractures are complex in nature and need special management. Because of the proximity of these fractures to the knee joint, regaining full knee motion and function may be difficult. The present study...
Role of locking compression plates in the treatment of fractures distal end of radius
Background Distal Radius fractures are the most common fractures of the human skeleton.The distal radius fracture is almost always within an inch of the wrist joint and fracture lines may extend into the wrist joint. Dor...