Patient satisfaction level in a day care surgical unit of a tertiary care teaching hospital-a study from central India
Journal Title: International Journal of Orthopaedics Traumatology & Surgical Sciences - Year 2017, Vol 3, Issue 2
Abstract
Introduction: Patients satisfaction may not be totally influenced by the quality of physician available, but it reflects how the medical care has been delivered. Material and methods: It was a descriptive study conducted in the Department of Surgery and Anesthesia, Chirayu Medical College and Hospital, Bhopal, Madhya Pradesh between January 2012 to May 2017. Results: In our study, out of total 200 responses in patients who underwent day care surgery, doctors communication, history taking skill, explanation of disease was found satisfactory among 160 (80%), 166 (84%), 132 (66%) of the respondents respectively. 188 (96%) of the patients or their relatives found overall cleanliness in the hospital as satisfactory.Time taken to find the department and operation theater, time taken to consult the doctor, time taken for investigations was found satisfactory among 192 (96%), 164 (82%), 134 (67%) of the respondents respectively. Conclusion: Most of the patients or their relatives were satisfied with the majority of the services provided by the hospital.Most of the patients were comfortable with second visit to the hospital whenever required. Though there were some issues like quality of the food and time required to buy the drugs from the pharmacy which needs to be improved by the hospital to further improve the quality of care provided by the hospital.
Authors and Affiliations
Roshan Chanchlani, G N Chavan
Keywords
Related Articles
- EP ID EP394864
- DOI -
- Views 169
- Downloads 0
Effectiveness Of Platelet Rich Plasma (Prp) Injections In Management Of Chronic Plantar Fasciitis: A Randomized Controlled Trial
Background: Plantar fasciitis is the most common cause of heel pain. With early diagnosis and timely application of conservative methods, symptoms generally resolve over time. However, despite adequate treatment, 20-30%...
Posterolateral Corner Injuries With Associated Ligament Injuries Of The Knee: A Retrospective Study
Background: Posterolateral corner of knee consists of a number of static and dynamic restraints. Static restraints are the lateral collateral ligament, arcuate ligament, fabellofibular ligament, popliteofibular ligament,...
Evaluation Of The Efficacy Of Cytology And Colposcopy In Diagnosing Cervical Lesions : A Clinical Study Sippy Agarwal, Saurabh Ag
Carcinoma cervix is commonest genital malignancy in India in women. It is a preventable carcinoma. Various screening methods are available. This study is done in 200 women to show the comparision between cytology and...
Efficacy Of Low Dose Aspirin In Reducing Deep Vein Thrombosis In Patients Of Lower Limb Fracture Waiting For Surgery
Background: Deep vein thrombosis is one of the most common complications in patients who have sustained skeletal injury. When given for antithrombotic prophylaxis in high risk medical or surgical patients, aspirin was sh...
Radiological Evaluation Of Fracture Neck Of Femur Treated With Cannulated Screw (CCS) Fixation With Respect To Union And Avascular Necrosis Of Femoral Head
Background of the study-The neck of femur fractures in young population is associated with high energy trauma. Osteosynthesis with Cannulated Cancellous Screws (CCS) is a described technique and helps in preserving head...