PEDAGOGICAL PRECONDITIONS OF THE DEVELOPMENT OF SERVICE CULTURE OF A FUTURE HOSPITALITY SPECIALISTS
Journal Title: Problems of Education in the 21st Century - Year 2009, Vol 10, Issue 1
Abstract
The problem studied in the article is the theoretical substantiation and determination of the pedagogical preconditions of the development of service culture of future hospitality specialists, and searching for technological solutions. Today the Professional education should develop independent, responsible and socially active personalities that are able to solve production and social problems in a high level of service culture. Searching for ways and means for the optimization of the process of preparation of hospitality specialists, as well as development of service culture as a basic quality of a personality for hospitality specialists could be mentioned as one of the most topical problems of modern pedagogy. At the same time, after the analysis of the theory and practice of the preparation of hospitality specialists, it can be seen that service culture is not always developed within Professional education, as there is a lack of appropriate system and technological resources that affect the quality of preparation of the specialists. During the scientific research, the author has analysed literature, observed the pedagogical process and questioned students and lecturers. The research allowed the author to determine the regularities of the process of education and the pedagogical preconditions of the development of service culture of a future hospitality specialist.
Authors and Affiliations
Irena Kulisha
Keywords
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