PEDIATRIC COCHLEAR IMPLANT RECIPIENTS IN INDIA: PARENTAL SATISFACTION WITH REHABILITATION SERVICES AND CORRELATION WITH OUTCOMES
Journal Title: Journal of Hearing Science - Year 2015, Vol 5, Issue 2
Abstract
Background: Rehabilitation centres for cochlear implant (CI) recipients act as gateways for increasing auditory perception and developing speech and language. In the case of children, such centres must strive not only to get the best outcomes in terms of hearing and speech, but they must also provide satisfaction to both CI recipients and their parents. To gauge the quality of service, we have divided the range of services offered into four areas and have assessed the specific and overall satisfaction levels of parents of CI children towards these services. Results: The overall satisfaction level of the parents was reasonably high (mean=3.9, SD=0.44). There was a positive correlation of satisfaction score with rehabilitation outcomes ( r =0.80 for CAP; 0.29 for SIR). The level of education of the parents had no correlation with the outcome either for CAP ( r =0.15) or SIR (r=0.07). Time spent by the parents with the CI recipient at home gave r-values of 0.31 for CAP and 0.39 for SIR. Conclusions: The general level of satisfaction of parents towards the services provided by the rehabilitation centres was good. In terms of best CI outcome, the time spent by the parents with their child was more important than the parents’ education level.
Authors and Affiliations
Rabindra Pradhananga, John Thomas, Senthil Vadivu, Mohan Kameswaran
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