Pengembangan Model Kebijakan Pelayanan Gratis di Puskesmas
Journal Title: Kesmas: National Public Health Journal - Year 2014, Vol 8, Issue 7
Abstract
According to Peraturan Daerah Nomor 05 tahun 2009 toward the free health service in Padang city implied that the free service of health care was driven by the consideration of the city government as basic public needs and financially suported by Bazda (Badan Zakat Daerah). The objective of the study is to analyze the development of free health care policy model in Padang. The study was conducted by using quatitative and qualitative data. The quantitative data was obtained from the health agency office in Padang. Hence the qualitative data was obtained through interview and fofocus group discusion (FGD). The six puskesmas managers and health workers as the research informant were interviewd to identify the investigated variable. The related goverment leaders also were involved to make data collection comprehensivelly. In the meantime, satisfaction patients related to service delivery were investigated using FGD. All informant obtained were transcriped as picture for this research in the multicase analysis. This study found that the model development of free service policy offered is a model of service that can provide the maximum benefits for all aspects involved including patients, health centers, and health professionals.
Authors and Affiliations
Iskandar Syah, Eryati Darwin, Hafni Bachtiar, Vera Pujiani
Keywords
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- EP ID EP455702
- DOI 10.21109/kesmas.v0i0.373
- Views 86
- Downloads 0
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