Abstract

Mobile Network Operators (MNO) can significantly improve their profitability growth rates and financial stability by constantly monitoring, analyzing and optimizing the radio network performance to provide better subscriber quality. A real time non-intrusive performance evaluation of the network allows the operator to identify performance issues and administer quick corrective actions in order to provide highest performance and asset utilization at the lowest operating cost. In this paper, the service rendered by four major operators (MTN, AIRTEL, GLO and ETISALAT) are considered and evaluated to determine the best operator with minimal call pattern variations. The performance evaluations of the four networks are based on five Key Performance Indicators measured by drive test technique along the main road and highway in Owerri, Imo state, South-East Nigeria. The results show that all the operators failed to comply with the stipulated performance threshold as recommended by the Nigerian Communication Commission for all the Network operators in Nigeria. ETISALAT display a fair performance among the four MNOs considered in this study area.

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