Ph.D., Research Scholar, Centre for Tourism & Hotel Management, Madurai Kamaraj University, Palkalai Nagar, Madurai, Pin Code - 625 021, Tamil Nadu State.
Journal Title: GJRA-Global Journal For Research Analysis - Year 2019, Vol 8, Issue 3
Abstract
The hotel industry is highly labour intensive in nature and this creates practices of human resource management highly signicant and it compels to develop efficient plans and practices for management of human resources to meet its business objectives. Recruitment and selection, compensation, training and development, teamwork and performance appraisal are main human resource management practices adopted in luxury hotels. Signicant difference is there among socio-economic prole of employees and their perception towards human resource management practices in luxury hotels. Performance appraisal, compensation, teamwork, training and development and recruitment and selection are positively and signicantly effecting job performance of employees in luxury hotels. To enhance human resource management practices, luxury hotels should ll vacancies without delay and they must give enough salary to their employees and they should provide compensation as employees expected. Luxury hotels must arrange sufficient number of trainings to their employees and they should give trainings in all departments for their employees. Besides, improving performance appraisal, increasing compensation, building teamwork, intensifying training and development and recruitment and selection can increase job performance among employees in luxury hotels in Cochin.
Authors and Affiliations
Mr. T. P. Mathew, Dr. R. Kannan
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