Privatization of Power Supply in Ondo State: Consumers' Response
Journal Title: IOSR Journal of Humanities and Social Science - Year 2018, Vol 23, Issue 1
Abstract
This study examines consumers evaluation of privatization of power supply in Ondo State, Nigeria. The researcher adopted quantitative method. 289 copies of questionnaires were administered to the randomly selected respondents. 50.5% of the respondents disagreed on the regular supply of electricity with the take-over (X2 = 52.71, p < 0.05). 69.6% of respondents concurred that prepaid meter has stopped the incessant cutting of electricity cables (X2 = 126.87, p < 0.05). The chi square results, show that the public perceived BEDC staff more responsive to customer complaints now than before. The challenges faced by customers after the privatization range from unavailability of recharge cards; delay in the supply of pre-paid meters. malfunctioning of the pre-paid meter hen there is low power outage. The following recommendations were made among others: Analog meters should be phased-out for prepaid meters, likewise the recharge cards of different denominations should be made available at the nearest BDEC offices to the consumers. There should be a technological improvement on prepaid meter so as to make it work effectively even when there is low power outage.
Authors and Affiliations
Gabriel O. OWAGBEMI PhD, Busayo AWOGBEMI
Keywords
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- EP ID EP416685
- DOI 10.9790/0837-2301030105.
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