Procedures manual for the production process of the company Hilanderías Unidas S.A.
Journal Title: Prohominum - Year 2021, Vol 3, Issue 2
Abstract
The Procedure Manuals serve as support in the monitoring of the daily tasks that are carried outin an organization and thus fulfill the tasks established with an outstanding administration of the entireentity. In this sense, the article aims to propose a Manual of Procedures for the production process of thecompany Hilanderías Unidas S.A. For this purpose, the study was framed in a mixed approach,descriptive-explanatory-propositional field. The population under study was made up of 41 workers fromthe Hiunsa S.A company 12apf, taking the entire population as a sample. The data collection techniquewas the survey, the interview and non-participatory observation. The instruments were the questionnaireand the observation guide. The results showed that 78% of the collaborators do not have knowledge ofthe activities of the production process, 29% are not explained the 12apfof the production process and59% of the collaborators think that there should be a manual to improve the production process,coinciding with the results of the interview and observation. Therefore, there is a need for the 12apfre12a12aprocedures manual detailing the processes to be followed in this case, the process flows, the productionstages in order to guarantee 12apfproduction and responsibility on the 12apfre12the company and theoperators in charge of the operational 12apf
Authors and Affiliations
Daniel Austin Zaldivar Almarales, Cesar Andrés Valenzuela Velasco, Célida Sabina Gómez Sánchez, Gabriela Stefania Loja Soriano
Keywords
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- EP ID EP707875
- DOI 10.47606/ACVEN/PH0065
- Views 69
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