Project Management and Total Quality Management : Complementary or confused?
Journal Title: ESSACHESS - Journal for Communication Studies - Year 2009, Vol 2, Issue 1
Abstract
Quality management and project management appear as themes of strategic management today. The adoption of the project management constitutes a new way in organizing the production. It helps to cope with the complexity of the environment, to reduce the product life cycles and to make working arrangements more flexible. It should also adapt to the ICT revolution and restructuring of enterprises due to the dematerialisation of structures and transactions. Quality management, applied to more operations and strongly influenced by the quantitative approach seems compatible with project management. Indeed, the two paradigms emphasize the importance of customer satisfaction, teamwork, the role of leadership and the continuous improvement of processes and products. This paper aims to revisit the principles of relationship between total quality management and project management. Having shown the importance of incorporating fine patterns and project quality in business organization, we will explain how the ability to generate, select and conduct projects in an oriented accountability of management is able to enroll in a total quality.
Authors and Affiliations
Selma KATLANE BEN MLOUKA| Enseignant-chercheur, Faculté des Sciences Economiques et de Gestion de Tunis, Tunisie
Keywords
Related Articles
- EP ID EP9030
- DOI -
- Views 421
- Downloads 26
Writing a love letter to your (perceived) enemy: ThÃch Nhất Hạnh and the rhetoric of nonviolence
Vietnamese Buddhist monk and peace activist ThÃch Nhất Hạnh has been a leading figure in the promotion of nonviolent practice throughout the world. We examine his concept of engaged Buddhism, theories of nonviolen...
Science fiction as a culture of global innovation
Science fiction participates to the creation of a global culture of innovation. It is diffused in most of the developed countries to promote technical innovation and has motivated a lot of actors of capitalism to im...
Symbolic severance. Charlie or the broken circle of cultural mediation
The cultural dimension of the attack on Charlie Hebdo raises questions about the meaning of the event in terms of public policies on art and culture. At issue particulary is the re-situation of those policies in their...
Theoretical Framework of the filmed Interview in Communication Studies
In the Social Sciences today, there are a variety of ways to approach the various areas of investigation and a wide range of observational methods. Depending on academic background and research interests, researchers ex...
The symbolism of zombie
The objective of this article is to show why the zombie can be presented as a justifiable object of search for the symbolic communication. The zombie exists as symbol because the word the leading to a qualification bec...