Quality in the Theory and Practice of Organisation Management
Journal Title: Zarządzanie i Finanse - Year 2013, Vol 11, Issue 1
Abstract
The article presents the development of quality since ancient times up to nowadays. Examples of defining the concept of quality in different periods of time and in sciences has been provided, giving particular attention to definitions applied in the theory of organisation and management. It has been described how thinking about quality developed with time, from early interpretations to understanding complex concepts and quality management systems. In the paper particular attention has been given to dynamic development of interest in quality in management sciences in the second half of the 20th century, and the sources of increased efforts of researchers and practicing managers to better understand the mechanisms of quality affecting organisational processes have been identified. In the article selected aspects of quality in the context of their present meaning and influence on management and functioning of contemporary organisations have been presented. The existence of discrepancies between the standpoints of researchers on the role and significance of quality for organisational practice has been indicated. Nevertheless, it has been shown, that in the management science quality is perceived as an element of building permanent competitive advantage and quality management is seen as an indispensable component of organisation management philosophy. Attention has been paid to the presence of barriers to implementing the quality management concept in organisational practice. Paper presents arguments for continuing research and developing knowledge on quality in order to be able to apply it in organisational practice in a more comprehensive way.
Authors and Affiliations
Dariusz Kosiorek
Keywords
Related Articles
- EP ID EP94019
- DOI -
- Views 71
- Downloads 0
Measuring the effectiveness of corporate social responsibility
The article presents the issue of social responsibility, and above all its mul-tidimensionality in business. The problem is also distributed multidimensional benefits of CSR. It also shows the difficulty of measuring the...
The role and development of clusters in Lodzkie province
The aim of this article is to present the role and development of clusters in Lodzkie province. The article consists of five parts. The first one is a short description of Lodzkie province. The next two parts are d...
Przedsiębiorstwa średniej wielkości w gospodarce Polski
Artykuł dotyczy analizy miejsca i roli przedsiębiorstw średniej wielkości w gospodarce polskiej. Celem jest analiza znaczenia tej grupy przedsiębiorstw w gospodarce oraz wskazanie uwarunkowań i czynników wzrostu, głównie...
Economic cycle and regional innovative activity in the Pomeranian industrial system
Industrial systems in countries with a significant technological gap is generally characterized by low competitiveness, manifested, among others, the low share of high technology products in international trade. The aim...
Growing importance of social media as the opportunity for brands to win customer attention
The article aims at explaining what stands behind such a big success and popularity of social media. Author presents the Web 2.0 concept and basic characteristics of social media. It explains the reasons why company shou...