QUALITY MANAGEMENT IN HEALTH SERVICES
Journal Title: ESTÜDAM Halk Sağlığı Dergisi - Year 2017, Vol 2, Issue 1
Abstract
Health services are a kind of service that can not be deferred and can not be passed on, including the whole society, not being evaluated personally. It is known that the first studies on the development of qualifications in health care have adopted Total Quality Management, which started in 1913 with standards developed for patient care quality and auditing in the United States and first started in manufacturing industries in 1990s. It is important for the protection of human and community health that every work done in health services is right at the beginning. Key words: Health, quality, management
Authors and Affiliations
Hatice Aygar, Muhammed Fatih Önsüz
Keywords
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