QUALITY MANAGEMENT IN TERMS OF STRENGTHENING THE “THREE LINES OF DEFENCE” IN RISK MANAGEMENT – PROCESS APPROACH
Journal Title: International Journal for Quality Research - Year 2015, Vol 9, Issue 2
Abstract
The authors of the paper analyse risk management processes contained in the model considering its longstanding application in many European organisations. The paper also analyses quality management system (QMS) standards and risk management (RM) standards. It particularly addresses the process approach to QMS which, when coupled with active involvement of employees and constant improvements, makes this approach interesting as the topic of this paper. The analyses herein resulted in integrating the process approach in the “Three Lines of Defence” model with the primary objective of the model strengthening. This is to be achieved by integrating “process owner” and “risk owner” in one person or one management team in any process with its own risk.
Authors and Affiliations
Radoica Luburic, Milan Perovic, Rajko Sekulovic
Keywords
Related Articles
- EP ID EP217862
- DOI -
- Views 64
- Downloads 0
Occupational Safety And Risk Assessment In The Mining Industry
Global dynamics of the technological changes creates a need for modern approaches while evaluating and analysing the risk in the mining industry. Analysing and managing technical systems in the mining industry is a key f...
IMPLEMENTATION OF QUALITY THROUGH LEADERSHIP FUNCTIONS - CASE STUDY: OLD ROMAN AQUEDUCT
In this paper, the authors chose the specific implementation approach through quality leadership function, using, therefore, a well-known model of quality implementation in modern organizations, setting the hypothesis of...
QUALITY LEADERS - LEARNING FROM THE DEMING PRIZE WINNERS IN INDIA
Different governments and professional agencies have set up a number of awards to recognize and reward quality initiatives. Deming Prize is one such award and ever since it was open for companies from outside Japan, maxi...
CUSTOMER SATISFACTION AS AN INDICATOR OF SERVICE QUALITY IN TOURISM AND HOSPITALITY
One of the greatest challenges for stakeholders is to ensure customer satisfaction, especially in service industries such as tourism and hospitality. The aim of this paper is to show that restaurant guest satisfaction de...
THE ROLE OF ENGLISH LANGUAGE TEACHING AND LEARNING IN IRAN
This study wants to investigate the role of English Language Teaching and Learning in Iran. This study also wants to investigate the effect of the relationship between the language learning strategies of the students and...