Resource-based View as a Perspective for Public Tourism Management Research: Evidence from Two Brazilian Tourism Destinations
Journal Title: BAR: Brazilian Administration Review - Year 2009, Vol 6, Issue 1
Abstract
This study adopted the Resource-Based View approach to analyse two public organizations located in Curitiba and Foz do IguaƧu, Brazil. The focus was to verify how organizational and tourist resources are being used for planning and public management in these cities. Data collection was made by adopting semi-structured interviews with two groups: public and private sector managers. The insights of these two groups and the use of documentary secondary data made it possible to infer that the main resource for the implementation of public policies was organizational architecture. However, the most influential resource in public tourism management is the existence of tourist resources and organizational resources related to internal and external relationships and organizational culture. The analysis demonstrated that the researched cities do not use or do not know how to use the available resources in value-creating activities for local tourist management. Both cities present imperfections that do not earmark the full exploitation of organizational resources, compromising the exploration of available tourist resources.
Authors and Affiliations
Massukado-Nakatani, Marcia Shizue; Teixeira, Rivanda Meira
Organizational Memory and Forgetfulness Generating Vulnerabilities in Complex Environments
This article analyzes the relationship between organizational memory and forgetfulness in the generation of operational vulnerabilities, based on a case study carried out with a highly specialized technical team from a...
Organizational Culture and Discourses: a Case of Change in a Brazilian Public Organization
This work analyses the use of the discourse as a strategy for the dissemination of new cultural values in a State Secretary beginning in 1995. For this purpose, discourse analysis was used according to the concept by Fi...
The Means-End Approach to Understanding Customer Values of a On-Line Newspaper
Customer value is understood as one of the constructs that best explains consumer decision making. Its proposal is to understand how consumers translate product or service characteristics and consequences of use into p...
The Construction of Organizational Identity: Discourses on a Brazilian Private Railroad
Considering the current organizational macro-environments, we notice that competitors have become more aggressive. At the same time, some stakeholders are expecting more from organizations in relation to social and env...
Development: an Analysis of Concepts, Measurement and Indicators
This paper presents the result of a comprehensive analysis of the main forms of development measurement. Recognizing the level of complexity that the subject involves, aspects related to interpretations and dominant id...