Role of Emotional Intelligence in Leadership Effectiveness in Service Sector
Journal Title: International Journal of Trend in Scientific Research and Development - Year 2020, Vol 4, Issue 3
Abstract
Leadership is always being an area to probe since ages. Leadership perspectives are found different continuously not only with ages but also with different category and type of organizations, leaderships has been a study with humungous dynamism. The way environment and organizations are changing, the challenges of leadership have also changed and new perspectives have taken place in industry related to leadership concept. This study is focused on understanding the influence through emotional intelligence on leadership effectiveness in today’s time. The paper helps in understanding the role of emotional intelligence on leadership effectiveness. The study is conducted in service organization of Pune and Mumbai. Only banks, education, retail and IT service leaders are considered for collection of data. The data is analysed by using correlation and regression analysis. The study found that emotional intelligence is highly correlated with leadership effectiveness and it is essential for any organization of service sector to have leaders with emotional intelligenece for effective performance of organization. Swati John "Role of Emotional Intelligence in Leadership Effectiveness in Service Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-3 , April 2020, URL: https://www.ijtsrd.com/papers/ijtsrd30573.pdf Paper Url :https://www.ijtsrd.com/management/other/30573/role-of-emotional-intelligence-in-leadership-effectiveness-in-service-sector/swati-john
Authors and Affiliations
Swati John
Material Selection of Crankshaft for 2C Diesel Engine
Crankshaft is the main component part of an engine. The main aim of this thesis is to select the crankshaft materials with minimum Von Misses stress and displacement. That is considered material selection, theory and cal...
Mining High Utility Dataset
High Utility Dataset mining is a popular tactics in the data mining, which bond to search all datasets having a profit higher than a customer specified minimum profit point. Although, setting appropriate value is a troub...
A Study on Financial Literacy of Women in Hyderabad City (Telangana)
Financial education is the base for all most all financial services, such as banking, insurance and shares and mutual funds .Socio economic empowerment of women is possible only when the women are strong enough to take f...
Performance Analysis of Preamble Detection at Maximum Throughput Level for OFDM
WiMAX which represents “Worldwide Interoperability for Microwave Access†is a major part of BWN “broadband wireless network†having IEEE 802.16 standard provides innovative fixed as well as mobile platform for br...
Roadmap of Six Sigma for Engineering Colleges
A quality improvement tool called Six Sigma and its extension Lean Sigma has gained lot of attention and importance in service sector especially in engineering education. Six Sigma has several benefits in education and s...