Role of Enterprise Resource Planning (Erp) System: A Case Study of Mehran University of Engineering and Technology, Jamshoro
Journal Title: International Journal of Modern Research In Engineering & Management. - Year 2019, Vol 2, Issue 8
Abstract
Enormous studies were conducted on the impact of Enterprise Resource Planning (ERP) Systems on organizational performance. Past researches have demonstrated a blended connection among ERP and organizational performance where some recommended that ERP improves and others found that it doesn't. This study is focused to analyze and compare the performance of previous working and reporting system which was manual and present working system and reporting system i.e. ERP of Directorate of Finance, Mehran University of Engineering and Technology, Jamshoro. The main aim of this research is to identify the effect of ERP on employee’s productivity, service quality, working performance of the employees and satisfaction level of internal and external customers. The result shows that after implementation of ERP system the working performance has been significantly improved. However, some important recommendations have also been given to the management of the University for incorporating improvements in the system. So that functions of ERP system by developing some modules can be improved
Authors and Affiliations
Mohammad Junaid Memon
Keywords
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