RULES OF BEHAVIOR IN THE PROCESS OF COMMUNICATION QUI BENE, QUI PRODEST
Journal Title: Knowledge International Journal - Year 2018, Vol 26, Issue 1
Abstract
The culture of behavior accompanies us throughout our lives, regardless of education, social situation, working environment. The basic principle of behavior should be: Respect the people around you, behave you as you want others to behave with you! Behavior rules are a norm that requires knowledge and is not a relic and a past inherent in other societies and people. Our familiar maxim is often quoted: "In man, everything must be wonderful: both the face and the clothing, the soul and his thoughts". But is it so? Rules of conduct require mental hygiene - pure thoughts, courtesy, self-control, regulation of relationships with others, emotional intelligence and competence. Negative emotions, malice, jealousy, negative attitude, offensive words are only part of the prohibition of communication. According to medicine, all these emotions are controlled by the nervous system of the body and cause various diseases. Over time these irritations leave a trace in the body, causing various ailments such as neurosis, ulcer, hypertension, liver damage, and others. When there are rules of conduct and they are followed and applied, these negative consequences will be minimized. This will be the subject of my publication - the systematization of rules and norms of conduct established in practice in business communication and in everyday life in public places, on the street, in the family. The upbringing of feelings and emotions should start from childhood so that responsibilities and guilt are not passed on later and a rhetorical question arises: Who? Is the school responsible for upbringing or family? This question has no unambiguous answer... Let's start with some peculiarities of character on which the culture of behavior depends. Feeling of tact, politeness, warmth, modesty, dignity, honesty, temperament, emotional intelligence - skills that shape the character of every person. Do not forget the self-knowledge — the attitude towards oneself, as well as the confession of the greatest feeling that is given to man — love! Love in all its dimensions - to the neighbor, to the profession, people, nature and everything around us! Rules of conduct require: correct writing and speaking; Communicating in keeping with cultural differences; talking to "you" and "you" (to whom?); way of speaking and listening skills, dress code, rules at a business meeting; greeting and presentation; rules when shaking; a mobile phone talking culture.
Authors and Affiliations
Lalka Borisova
Keywords
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