Scope Of Stress Management In Hotel Industry
Journal Title: International Journal of Management, IT and Engineering - Year 2017, Vol 7, Issue 7
Abstract
Like any other tourism product or service the hotel product is not storable and in case of non use, it is perishable. The hotel business is highly competitive. For organizational effectiveness that is quality maintenance, growth, productivity and profit the work force in hotels are under high work pressure that results in stress and burnouts. Star category hotels demand duty round the clock. As the expectations are high, the Human resource is bound to undergo stress of different types. How one deal with the seemingly uncontrollable is the key to good management . As nature is full of differences and variety, stress too has its different implications. There is another face of stress, without it life would be routine and dull. One needs pressure but too much will make him/her unproductive and inefficient. Stress management can help in providing a new dimension to stress. This paper discusses scope of stress management in Star category Hotels of Uttarakhand, India. This paper contributes in the awareness and techniques to be taken for effective stress management in Star category Hotels of Uttarakhand. It will help in improving the work quality of employees and employee empowerment at different levels working in these Hotels.
Authors and Affiliations
Dr Purnima Bora
Keywords
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