SIX SIGMA, A TECHNIQUE FOR THE COMMERCIAL LOGISTICS MANAGEMENT
Journal Title: European Journal of Business and Social Sciences - Year 2012, Vol 1, Issue 9
Abstract
Six Sigma is the most efficient existing method for solving the commercial logistics problems made available to companies. Initially, this was a set of practices that were used in the manufacturing processes for removing the defects, but over time, the concept was extended also to other types of activities. In 1986, Bill Smith from Motorola developed the specific Six Sigma elements for the first time and stated that level 6 Sigma corresponds to an output of 99.9997%, meaning 3.4 defects/million opportunities in the commercial logistics activity.
Authors and Affiliations
Cosmescu Ioan| University “Lucian Blaga” Sibiu, Romania, Dumitrescu Luigi| University “Lucian Blaga” Sibiu, Romania
Keywords
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