SIX SIGMA, A TECHNIQUE FOR THE COMMERCIAL LOGISTICS MANAGEMENT
Journal Title: European Journal of Business and Social Sciences - Year 2012, Vol 1, Issue 9
Abstract
Six Sigma is the most efficient existing method for solving the commercial logistics problems made available to companies. Initially, this was a set of practices that were used in the manufacturing processes for removing the defects, but over time, the concept was extended also to other types of activities. In 1986, Bill Smith from Motorola developed the specific Six Sigma elements for the first time and stated that level 6 Sigma corresponds to an output of 99.9997%, meaning 3.4 defects/million opportunities in the commercial logistics activity.
Authors and Affiliations
Cosmescu Ioan| University “Lucian Blaga” Sibiu, Romania, Dumitrescu Luigi| University “Lucian Blaga” Sibiu, Romania
Keywords
Related Articles
- EP ID EP10202
- DOI -
- Views 328
- Downloads 25
LEARNING STYLES AS A PREDICTOR OF EMOTIONAL INTELLIGENCE AMONG SAMPLE OF JORDANIAN UNIVERSITY STUDENTS
This study examines if learning styles (deep, surface, strategic) predict emotional intelligence (emotional knowledge, emotion regulation, empathy, social commitment). Participants of the study comprised of (534) stu...
AN ORPHANAGE STUDY TO FIND OUT THE PRESENCE OF AGGRESSION AND LONELINESS AMONG THE MALE AND FEMALE ORPHANS
An Orphanage study to find out the presence of aggression and Loneliness among the orphans male/female orphans on a sample of two forty subjects one-twenty male and one-twenty female falling between the age range of 1...
HISTORICAL OVERVIEW OF FRENCH ARTIFICIAL INCUBATION IN THE BACKYARD
This article describes, analyzes, summarizes and presents a historical overview of the birth of artificial incubation in the French farmyard which is the basis of poultry farming and has now become a creative industri...
EVALUATION OF CUSTOMER SERVICE AND RETENTION; A COMPARATIVE ANALYSIS OF TELECOMMUNICATION SERVICE PROVIDERS
For a product to receive complete loyalty depends not only on the quality of the product but also on the satisfaction derived from such product. All three, loyalty, quality and satisfaction are significant factors tha...
SATISFACTION, COMMITMENT AND LOYALTY IN ONLINE AND OFFLINE RETAIL IN PORTUGAL
The purpose of this paper is to understand if it is possible, in the retail area, to consider having only online stores, since ecommerce in Portugal has been changing over the past few years and the numbers registered...