slugPreparing for tomorrows challenges today, with automation in hospitals
Journal Title: International Journal for Research in Applied Science and Engineering Technology (IJRASET) - Year 2014, Vol 2, Issue 4
Abstract
In this paper we are introducing a new technique called IVR (Interactive Voice Response) for automation of hospital with decision making ability. Now a days we are using traditional communication media such as telephone or landline in hospital, but with the use of IVR (Interactive Voice Response) technology we are able to configure this traditional communication media with automated telephone, answering machine which gives instruction to the patient to book appointments, provide guidelines or help. This technique will provide 24/7 medical support or services to patient and their relatives. The system provides required service which is previously stored in database and response through application such as TTS (text to speech) and IVR. The system automatically sends alert massages about vaccination, upcoming medical camp and appointment to patients. Using this technique we can reduce paper works which are usually done in many hospitals which will reduce human error also some manual mistakes. In this system we focus on simple and effective methodology for medical diagnosis.
Authors and Affiliations
Shrutika Joshi, Kalyani Nagare,Tejashri Wakchoure, Ashwini Bhingare
Keywords
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