Abstract

In 1999, the European Bologna Process reinforced quality assurance (QA) in higher education (HE). While Cameroon is a signatory non-member state of the Bologna Process, many unresolved quality concerns in its HE system still exist because the Bologna Process has been adopted on an a-la-cartebasis whereby some action lines have been adopted while others have not – for instance QA. In Cameroonian HE,QA is a neglected pillar of the Bologna Process. This article examines some undisclosed quality concerns regarding Cameroonian HE in the advent of the Bologna Process. The study employs a qualitative research design using interviews and focus group discussions. Findings present quality concerns regarding: the lack of adequate educational resources; periodic monitoring, follow up/mentoring; student admission; and university ranking. The paper suggests a reconsideration of the Bologna Process in Cameroonian HE as a process and not an event with more action lines adopted such as QA; and the use of Total Quality Management (TQM) principles as workable strategies used in solving quality concerns in HE.

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