Specific Usability Problems With Municipal Websites: A Case Study With Five District Halls
Journal Title: Romanian Journal of Human - Computer Interaction - Year 2012, Vol 5, Issue 2
Abstract
The usability of websites is an important requirement in the Information Society. Unfortunately, evaluation of software products prior to a public release is not a current practice yet. The purpose of this paper is to present a case study in the formative usability evaluation of five websites from the local public administration. The evaluation results show a low usability due to the lack of a user centered design approach.
Authors and Affiliations
Costin Pribeanu, Maria Gheorghe-Moisii, Dragoş Daniel Iordache
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