Staff Turnover as a Possible Threat to Knowledge Loss
Journal Title: Journal of Competitiveness - Year 2011, Vol 3, Issue 3
Abstract
The article focuses on labour turnover as a potential threat to knowledge loss. Labour turnover results in an organizations inability to ensure knowledge continuity. In this study, induction was used to identify factors within organizations that determine employees’ exit from organizations. The verifiability of these factors was tested by means of correlation and regression. Subsequently, the presented causes of employee turnover were specified as potential threat to knowledge loss. In the current knowledge economy, employees in an organization are considered the key competitive advantage and the most important asset. If an employee leaves an organization, they take the knowledge they have acquired with them. The loss of knowledge is a potential threat to an organizations existence, especially if an employee with valuable knowledge leaves to join a competitor. Therefore, this paper deals with knowledge continuity as a probable means of eliminating this threat. Dependencies between selected qualitative variables were tested to determine their impact on organizations. The study concludes by indicating that, today‘s knowledge-based organizations must be aware of the main causes and consequences of employee fluctuation so as to maintain their competitiveness in times of economic crisis.
Authors and Affiliations
Hana Urbancová, Lucie Linhartová
Keywords
Related Articles
- EP ID EP124661
- DOI -
- Views 128
- Downloads 0
Production Smoothing and Cost Performance in a Production-inventory System
This paper considers a decentralized two-echelon supply chain: a single retailer holds finished goods inventory to meet customer demand and a single manufacturer produces the retailer’s replenishment orders for a single...
The Impact of Recession on the Implementation of Corporate Social Responsibility in Companies
During the last few years, companies have had an increasing interest in Corporate Social Responsibility (CSR) and its implications in economic performance and competitive environment. However, as a result of the recent e...
Institutionalization of Marketing in Hospitals in the Czech Republic
This paper deals with the specifics of marketing management in hospitals and the role of marketing in hospitals in the Czech Republic. Its goal is to present marketing as a tool enabling hospitals to compete in an open m...
The Valuation of Organizational Capital
The authors’ aim was to create a model suitable for measuring organization capital. This model was produced by means of the Forward and Backward Stepwise methods, on the basis of company information. Low p-levels (approa...
The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector
This study develops and empirically tests the interrelationships between service quality, customer satisfaction, and customer loyalty in a retail banking context. Increasingly intense competitiveness and fundamental chan...