STATE OF TOTAL QUALITY MANAGEMENT IN PHARMACEUTICAL INDUSTRY: LITERATURE REVIEW
Journal Title: International Journal of Marketing and Technology - Year 2012, Vol 2, Issue 3
Abstract
Total Quality management is a crusade in Indian pharmaceutical industry and is one such approach along with government regulatory requirements that seeks to improve quality and performance in Pharmaceuticals which will meet or exceed customer expectations. An effective quality assurance policy with defined mission and objectives is the most important goal of pharmaceutical industry. Quality assurance and quality control together develops towards assuring the quality, safety and efficacy of pharmaceutical products. They should strive to achieve perfection by continuously improving the business and production processes. Thus, quality is critically important ingredient to organizational success, which can be achieved by total quality management TQM. It is an approach that arching goal, aimed at the prevention of defects rather than detection of defects. Present review attempts to furnish overview of the TQM concept and the management means leading to quality improvement of Pharmaceuticals.
Authors and Affiliations
Jyoti Mittal and Shweta Singh
Keywords
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