Strategic Optimization of Parcel Distribution in E-Commerce: A Comprehensive Analysis of Logistic Flows and Vehicle Selection Using SWARA-WASPAS Methods
Journal Title: International Journal of Knowledge and Innovation Studies - Year 2024, Vol 2, Issue 4
Abstract
In recent years, e-commerce has emerged as a dominant sales channel, with an increasing number of large-scale companies exclusively operating online. The substantial growth of e-commerce has been paralleled by the growing importance of efficient logistics, as the flow of goods in international trade demands sophisticated planning and execution. Following the purchase stage, logistics plays a pivotal role in ensuring timely delivery to end customers, with final distribution being one of the most critical aspects. The optimization of the distribution process is particularly challenging due to the complexities involved in the selection of transport modes, optimal routing, and the appropriate types of vehicles. This study investigates the parcel distribution process in the Serbian logistics sector, providing a comprehensive analysis of e-commerce flows during the initial stages of goods movement. A decision-making model based on the Stepwise Weight Assessment Ratio Analysis (SWARA) and Weighted Aggregated Sum Product Assessment (WASPAS) methods is proposed to optimize vehicle selection for parcel distribution. The model evaluates ten vehicle alternatives across nine distinct criteria: delivery volume ( ), average number of parcels per delivery ( ), vehicle fleet size ( ), payload capacity ( ), number of customer complaints ( ), cargo volume ( ), incidence of damaged shipments ( ), loss of shipments ( ), and vehicle height limitations ( ). Sensitivity analysis is conducted to test the robustness and stability of the proposed model, ensuring that the selected vehicle configurations are resilient under varying operational conditions. The findings contribute to the broader understanding of logistics optimization in e-commerce, offering insights into the effective selection of transport vehicles that can enhance the efficiency and reliability of the final distribution phase.
Authors and Affiliations
Aleksa Maravić, Milan Andrejić, Vukašin Pajić
Keywords
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- EP ID EP760007
- DOI https://doi.org/10.56578/ijkis020401
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