Strategic Outsourcing And Offshoring - Key Success Factors And Failures
Journal Title: International Journal of Business and Management Invention - Year 2018, Vol 7, Issue 8
Abstract
Outsourcing is currently poised at the edge of the new paradigm. Despite the pros and cons, the fact remains conspicuous, loud and unchanged. Business Process Outsourcing and Offshoring is the mantra of employment, the buzz of thepresent, and the promise of future. Outsourcing has emerged as a critical component of management strategy as the global supply chainof information and expertise that stretches from North to South. The world is changing and the next ten years is likely to be different from what waspracticed over the past decade. In the new era, there is a realization that change, adaptability, and flexibility will determine the strategic path for organizations and control the firm’s skills and resources for increased competitiveness. The advent of the information and high-tech economy has resulted in the expansion of the various sectors and redefined notions of time, space, distances, boundaries, and borders on the global stage.This paper tries to discuss the BPO industry in Fiji which is creating new growth opportunities and a widespread impression in the country.
Authors and Affiliations
Shobna Sabnam Hassan, Krishne Gowda
Keywords
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