Strategic Use of Exit Interviews: The Art of Retention
Journal Title: Asian Journal of Economics, Business and Accounting - Year 2017, Vol 2, Issue 4
Abstract
Skilled human resource is considered to be one of the key drivers of company performance and sustainability. But retaining skilled employees is presumably a tough and multifaceted task for the organizations. This paper has applied multiple case study method based thematic coding technique, a qualitative research approach, to investigate the strategic use of exit interview data for policy revision and its subsequent impact on employee retention. The findings suggest that exit interview information is used for revising organization policies, for introducing new benefit policies at times. Sometimes based on exit interview information job profiles get changed too. All in all, the strategic use of exit interview data can eventually enable companies to retain their key employees.
Authors and Affiliations
Md. Sajjad Hossain, Samiha Tasnim Himi, Junayed Al Ameen
Keywords
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- EP ID EP338559
- DOI 10.9734/AJEBA/2017/33095
- Views 122
- Downloads 0
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