The adaptation study of the Q-sport-14 scale for the private sport establishments
Journal Title: Uluslararası Spor Egzersiz ve Antrenman Bilimi dergisi - Year 2016, Vol 2, Issue 1
Abstract
Aim: The objective of this study is to adapt the “Q-SPORT 14” scale which is a tool to measure service quality for the private sport establishments. Material and Methods: The “Q-SPORT 10” scale, developed by Rial et al. (2010), reliability and validity study was conducted by Yıldız (2011) and adapted in Turkish, was used as data gathering tool. Total 585 scales were distributed to the participants and were withdrawn. The researcher ignored 103 of them due to incomplete marking. In the study, factor analysis, the rotated components matrix test, KMO and Barlet sphericity test, and the anti-image correlation test and reliability analaysis were used. The significance level was p<0.05 and the confidence interval was 95%. Results: KMO test was performed for the suitability of the sample size and it was 0.905. Bartlett sphericity test score was significant (p <0.01). The total variance description exposed 2 factors that Eigenvalues were higher than 1 and contributions to variance of these factors are 55%. After rotated components matrix analysis two sub-dimensions were identified (higher greater than 0.5); 9 items were related to "program and instructor quality" and the rest 5 items were related to “the physical environment and quality of equipment." The anti-image correlation presented that all items were higher than 0.5 All scores were more higher than 0.3 in the corrected item-total correlation and higher than 0.7 in Cronbach's alpha when item deleted. Conclusion: Q-SPORT 14 scale is highly reliable and usable measurement tool to test service quality in private sport establishments.
Authors and Affiliations
Mehmet ÖZTÜRK, Özer SAĞLAM, Melih ÇALIŞIR
Keywords
Related Articles
- EP ID EP178433
- DOI 10.18826/ijsets.65938
- Views 159
- Downloads 0
Characterization and comparison of the quality indicators of the group exercise fitness instructor, considering the intervenient, gender and age
Aim: The aim of this study is to characterize and compare the quality indicators of the group exercise fitness instructor, considering the intervenient (owner/general managers; technical managers; trainers; instructors;...
The effects of short term SCUBA diving on respiratory functions
Aim: Diving causes changes in respiratory functions due to an increase in density of the breathing gas, inhaling cool and dry air, immersion effect, oxygen toxicity, bubble filtration through the lungs. These changes wer...
An analysis of home advantage in Iranian football super league
Aim: The purpose of this study was to investigate home advantage in Iranian Football Super League. Methods: The information regarding wins, losses, goals for, goals against, yellow cards, red cards and gained points in m...
Turkish adaptation of the physical activity efficacy scale: the study of validity and reliability
Aim: This study was conducted to adapt the Physical Activity Efficacy Scale (PAES) consisting of 5 dimensions (ambulatory, household, leisure-time, transportation and school efficacy) and 26 items developed by Campbell e...
Examining the relationship between emotional intelligence and communication ability levels of football arbiters
Aim:This study was done to determine the relations between emotional intelligence, communication ability and demographic variables for rating and amateur football arbiters in Turkey. Material and Methods: They are from...