THE ANALYSIS OF SPEECH ACT IN VERBAL COMMUNICATION BETWEEN HEALTHCARE PROFESSIONALS AND PATIENTS IN PUBLIC HEALTH CENTRE BRANCH KEROBOKAN KELOD
Journal Title: JEES: Journal of English Educational Study - Year 2019, Vol 2, Issue 1
Abstract
Language plays an important role in our life. Through language, we can transmit messages, communicate ideas, thoughts, and opinions. It is realized that language as the main tool for communication. In everyday communication, we are attuned not primary to the sentences we utter to one another, but also the speech act of those utterances. Communication will be successful when there is no misinterpretation. Communication can be held based on the situations, means that different speech situations will show the use of different speech acts too. One of the speech situations which can give us an idea of the usage of speech acts is in the health care sector. This study aimed at analyzing speech act in verbal communication between healthcare professionals and patients in Public Health Centre Branch KerobokanKelod.This study used the descriptive qualitative method with a total sampling technique. The population and sample of this study were the entire healthcare professional in Public Health Centre. The number of samples was 25 respondents. This study is expected to improve the healthcare professional‟s skill in communicating based on the situation, therefore, the goal of health service which is targeted can be reached by the patients or patients‟ family.
Authors and Affiliations
Ni Komang Purwaningsih, Si Putu Agung Ayu Pertiwi Dewi
Keywords
Related Articles
- EP ID EP44722
- DOI http://dx.doi.org/10.31932/jees.v2i1.381
- Views 367
- Downloads 0
ANALYSIS OF ILLOCUTIONARY ACT IN THE MOVIE “YOU ARE MY HOME” ENGLISH SUBTITLE
An utterance to explain how speakers use language to accomplish intended actions and how the hearers infer intended meaning from what is said called as a speech acts. The study of speech act is very important for us be...
DEVELOPING A MODEL OF HOTS QUESTIONS FOR READING NARRATIVE TEXT
In ESL classroom, teachers need qualified reading material together with some questions excercicesto fill students’ need to train their higher order thinking. This opinion is in accordance with Miskiah (2015,87). She sai...
ENHANCING THE STUDENTS’ SPEAKING SKILL IN SPEAKING CLASS PROGRAM THROUGH ROLE PLAY AT SENIOR HIGH SCHOOL
Abstract: The objectives of this study were to describe the impact, strengths and weaknesses of role play in the teaching and learning process among the tenth grades students at Senior High School in Kalasan, Sleman. Thi...
THE ANALYSIS OF SPEECH ACT IN A COMIC CONVERSATION
The purpose of this research was to analyze speech act of comic conversation. An utterance has two kinds of meaning, they are, Proportional meaning (locutionary meaning): is a speech act that a speaker performs when refe...
AN ANALYSIS OF ENGLISH TEXTBOOK RELEVANCE TO THE 2013 ENGLISH CURRICULUM
Textbook is the heart of teaching and is also a crucial part in the curriculum. However, it is often found out that the materials of a textbook do not represent well the goal targeted in the curriculum.Given this thinkin...