The Case of Research Aspects Arising from Employee Satisfaction and Engagement for the Benefit of the Employer
Journal Title: Journal of Tourism and Services - Year 2015, Vol 6, Issue 11
Abstract
We have targeted this article in order to reveal a correlation among resulting 14 research aspects (scales), which describe particular factors of employee satisfaction and employee engagement. The outcome acknowledges an old good truth that good conduct, human respect and mutual esteem support good performance results and employee satisfaction in the workplace, as well. Our current research deals with gender deviations between satisfaction and engagement of employees in the industrial corporation. The research was executed in Bulgaria with the total of 2,140 participants, out of which 1,550 employees delivered questionnaires filled in correctly. This confirms the return rate of 72.4 %. We used a questionnaire based on the Focal EE as the Engagement Questionnaire (see the web page on http://www.custominsight.com/employeeengagement-survey/sample-survey-items.asp). It was translated into Bulgarian, modified for both male and female employees, and standardized for the use in the conditions of the industrial corporation.
Authors and Affiliations
Marie Štěpánková, Šárka Bendová, Metodi Koralov
Understanding the Concept of Wellness for the Future of the Tourism Industry: A Literature Review
Wellness tourism is a new and fast growing trend on the global tourism market that brings new changes to the client base by offering novel services and products and attracting new providers into the traditional tourism a...
The Recent Trends Describing Cultural Issues and Intercultural Management within the Framework of the Polish-German Relations
It is becoming increasingly difficult to ignore Poland in terms of a potential international collaboration. In the recent years more and more foreign concerns or investors are becoming aware of the fact that the Polish m...
Non-Gatekeeping on Social Media: A Reputation Monitoring Approach and its Application in Tourism Services
Social media users can send messages, create stories, are co-creators of these stories and contribute to a message sharing for a group of people. This is a process that takes place in real-time. The privilege companies h...
Product Inovation and Public Support – Case Study of SME in the Tourist Industry
Recently, there have been notable changes altering the world economy that force businesses to become ever more competitive and to constantly invest in the development of innovative new products. These worldwide trends ob...
The Case of Research Aspects Arising from Employee Satisfaction and Engagement for the Benefit of the Employer
We have targeted this article in order to reveal a correlation among resulting 14 research aspects (scales), which describe particular factors of employee satisfaction and employee engagement. The outcome acknowledges an...