The Diagnostics of Efficiency of Controlling Business Processes
Journal Title: Бізнес Інформ - Year 2016, Vol 8, Issue
Abstract
The article is aimed at creation of a system for diagnostics of efficiency of controlling business processes based on the developed business indicators. It is found that key business indicators of a system for diagnostics of efficiency of controlling business processes of enterprise are: level of resource capability of enterprise (labor, material, financial and energy); term for accomplishment of business process; level of efficiency of accomplishment of business process; level of efficiency of managerial apparatus (managers of institutional, managerial and technical levels of management), which oversees the accomplishment of business process; percentage of employees (managers, employees of primary and secondary production), which is used to accomplish business process; proportion of the outstanding business processes. Prospects for further research in this direction is creation of a polycriterial system for diagnostics of enterprise activities, taking into consideration efficiency of diagnostics of controlling its business processes.
Authors and Affiliations
Ruslan Skrynkovskyy, Grzegorz Pawlowski, Vitalii Vorobiov
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