The Effects of Psychological Empowerment on Job Satisfaction and Job Performance of Tourist Guides
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2016, Vol 6, Issue 2
Abstract
The aim of the study was to examine the effects of psychological empowerment (PE) on job satisfaction and job performance of the tourist guides. It was tried to determine whether psychological empowerment and its dimensions effect guides' satisfaction and performance level. In order to reach the aim, the questionnaire form was developed and applied to 381 tourist guides in Turkey. The study's results showed that psychological empowerment, job satisfaction and job performance were positively correlated and, empowerment affected both satisfaction and performance level of guides. It was determined that the meaning dimension of psychological empowerment was the most effective factor which increases job satisfaction whereas the impact dimension affected job performance of the guides positively.
Authors and Affiliations
Nuray TETİK
Keywords
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- EP ID EP183922
- DOI 10.6007/IJARBSS/v6-i2/2026
- Views 102
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