The Influence of Emotional Intelligence on Employee Job Performance: A Malaysian Case Study
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2018, Vol 8, Issue 5
Abstract
Employee performance is often considered one of the most important issues in organizational development. Job performance is considered as a multi-dimensional concept by several researchers who did the research on job performance. Considering how to improve employee task performance, the purpose of this study is to analyze the influence of emotional intelligence (EI) on employee job performance in a selected organization in Malaysia. This study specifically examined the direct effect of emotional intelligence (self-awareness, self-management, social awareness and relationship management) on employee job performance. Competency based model (Goleman, 1998) has been used in this study to explain the conceptualization of EI. This study employed a quantitative research method and has been participated by 110 respondents. Convenience sampling method has been employed to obtain data from the respondents and the data were analyzed using Statistical Package for Social Science (SPSS) version 22.0. The research findings showed that self-management tends to be the strongest predictor towards employee job performance. Practical implications, limitations of the study and directions for future research were also being discussed.
Authors and Affiliations
Ramesh Krishnan, Mohd Halim Mahphoth, Nur Azreen Farihah Ahmad, Nor Azieyati A’yudin .
Keywords
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- EP ID EP561447
- DOI 10.6007/IJARBSS/v8-i5/4097
- Views 92
- Downloads 0
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