The Influence of Service Quality on Tourist Satisfaction through Competitive Advantage on Café Sawah Malang Regency
Journal Title: International Journal of Social Science And Human Research - Year 2023, Vol 6, Issue 11
Abstract
ABSTRACT The main aim of this research is to find out and explain how much service quality influences tourist satisfaction with competitive advantage as a mediating variable for the Sawah Café. Apart from that, it explains the supporting factors in the tourist area. This research model is quantitative with descriptive and regression analysis. The location of this research is at Café Sawah, Malang Regency, East Java, Indonesia. The results of this research reveal that service quality has a positive impact on tourist satisfaction, competitive advantage has a positive influence on tourist satisfaction, and service quality on tourist satisfaction through competitive advantage has a positive influence on tourist satisfaction.
Authors and Affiliations
Arled Yigibalom, Boge Triatmanto, Sunardi
Keywords
Related Articles
- EP ID EP723961
- DOI 10.47191/ijsshr/v6-i11-51
- Views 76
- Downloads 0
Judges' Consideration on Decision 451 K/Tun/2019 in Issuing Certificate of Proprietary Rights Without Objects
Considerations of Judges Decision 451 K/TUN/2019 In Issuing Certificates of Ownership Without Objects, raises a problem, namely how are judges' considerations in deciding cases of certificates of ownership issued without...
Islamic Financial Development between the Volatility of Inflation and the Revival of Economic Growth in the MENA Region
The objective of this article is to study, firsty the direct and indirect effects of Islamic financial development on the variables of economic growth while highlighting the inflastionist situation during the period 2009...
An Overview of Child Development from the Theoretical Perspectives
While some developmental psychologists see child development as a process of discontinuous change, in which children gain skill through a series of leaps interspersed with quiet, incremental changes, others see it as a p...
Relationship between Childhood Maltreatment, Perception of Partner, and Relationship Satisfaction in Survivors of Childhood Violence
This study aims to examine the relationship between childhood maltreatment, perception of a partner, and relationship satisfaction among survivors of childhood abuse. The research employed a quantitative correlational me...
A Lowdown on Gender-Lag in the Moroccan Society: The Road Ahead
Women’s social and political rights have invariably been a focal point of discussion and debate in academic and political encounters. Currently, the issue of women’s rights, far from being a third-rail issue, is an extre...