The Evaluation of Customers Services Quality in Five Star Hotels in the City of Riyadh 

Leadership and Managerial Effectiveness in Higher Education

Organizational research contains a great variety of theories, models and approaches about managerial effectiveness and specifically about leadership. The present article reviews how major leadership theorists have concep...

System of Market Communication of the Polish Post S.A. with the Internal Environment

Lack of knowledge or skills is the cause of the gap of knowledge and skills, or the asymmetry of knowledge between client and vendor (service provider). That gap may be filled to a large extent through the process of com...

QFD – A Modern Method of Products Development in the Textile and Clothing Industry

Given the current business environment profoundly marked by the globalization phenomenon and the free movement of goods, organizations must create a management framework to quickly adapt their products and services to th...

Is Work-Family Conflict a Predictor of Organisational Commitment Among Rural Working Women in Ebonyi State, Nigeria?

Public sector organisations in Ebonyi State are grappling with counterproductive behaviours suggestive of employees’ low commitment to their organisations; a situation that has invoked several government interventions ai...