THE NEED FOR PLANNING AND IMPLEMENTING EDUCATIONAL ACTIVITIES IN MACEDONIAN COMPANIES
Journal Title: International Journal for Quality Research - Year 2012, Vol 6, Issue 2
Abstract
The education of the employees in each instance of company comes with the purpose to gain competences and experience in order to realize every business process in accordance with the requests of the products/ services, legal obligation and competitiveness criteria, as well as with the appointing of the employees requests, and all that with the intention to achieve quality where it is necessary to involve everyone in their own field. In this paper the following inputs are being given in order to get a clear picture if Macedonian companies are keen on to learning and stimulating the individual and collective learning as to improve the results in general. According to the given results in the research, it is stated that Macedonian companies do not care about the quality, insufficiently pay attention to the continuous education, make small investments in the innovations and over all, the quality system is built in a very small number of companies. In this paper the following model for a successful designing and implementing of the educational system as a subsystem of the house of quality is suggested. This methodology is integral and universal meaning it is applicable to all companies and institutions. Without a given training about TQM (Total Quality Management) philosophy and a continued education provided firstly to the managers and further on to all the employees, the TQM strategy could not be implemented as well as the benefits that come with the quality system.
Authors and Affiliations
Elizabeta Mitreva
Keywords
Related Articles
- EP ID EP253799
- DOI -
- Views 74
- Downloads 0
EXPLORING CRITICAL FACTORS FOR SUCCESSFULLY IMPLEMENTING LEAN MANUFACTURING AT MANUFACTURING COMPANIES IN VIETNAM
This study focuses on exploring the factors that influence the success of the Lean Manufacturing implementation at manufacturing companies in Vietnam. The mix-research methods are applied, including: reviewing previous s...
PROPOSAL METHODOLOGY OF THE SUBSYSTEM - INTERNAL STANDARDIZATION AS PART OF TQM SYSTEM
Standardization in the management system becomes a key task of the managers and a priority issue for survival of every organization of this century. Besides the company’s owner which is mostly concerned with the profit a...
ACTIVITIES OF THE ORGANIZATION ON PROVISION OF CONSTANT IMPROVEMENTS IN THE QUALITY SYSTEM
Many authors agree in the statement that acquiring of certificate for introduced quality system is easier phase than from the phases which will follow. After acquiring of certificate the organizations have relaxation tim...
EVALUATION OF THE CAPABILITY OF THE MOBILE PHONE SERVICE IN SOUTHERN BRAZIL THROUGH THE PERCEPTION OF ITS CUSTOMERS
This study aimed to analyze, in a quantitative and qualitative way, the perception of quality verified by costumers in the mobile phone service in Southern Brazil through the annual quality perception survey conducted by...
ORGANIZATIONAL DEVELOPMENT THROUGH PROCESS-BASED MANAGEMENT: A CASE STUDY
Purpose: The purpose of this technical paper is to describe the new approach to the organizational development coming from the mixture of continuous improvement models and business process maturity models. This approach...