THE NON-LINEAR RELATIONSHIP BETWEEN EMPLOYEES’ PERFORMANCE AND WORK STRESSORS IN SAUDI BANKS
Journal Title: European Journal of Business and Social Sciences - Year 2016, Vol 5, Issue 3
Abstract
The objective of the study is to investigate the relationships between employees’ performance, workplace bullying, employees’ health, behavioral variable, and its resulting impact on work stressors under the legitimacy of inverted U-shaped work stressors-employees’ performance relationship in Saudi’s banking sector. The study evaluated four different groups of work stressors in relation to the employees’ performance i.e., stress -1 factors include disagreement & indecision, pressure on the job, job description conflict, and communications & comfort with supervisor; stress -2 factors include job-related health concerns, work overload stress, work under load stress, and boredom induced stress; stress -3 factors include problem of job security, time pressure, and job barrier stress; while total stress factor is the union of all the three stated stress factors. The ‘inverted –U’ shaped methodology is tested with multiple regression techniques. The results show that workplace bullying is the strong predictor to influence all work stressors; employees’ health considerably reduces the stress -3 factor; behavioral variable has a positive relationship with the stress -1, stress -2 and with the total stress factors, while it has a negative relationship with the stress -3 factors. Employees’ experience significantly reduces stress -1 and total stress factor; employees’ education reduces stress -1 factor while employees’ salary considerably decreases stress -3 and total stress factor. This study has a unique standing adjacent to the previously available literature on the curvilinear relationship between stress and performance, which confirm the U-shaped relationship between work stressors and employees’ performance in Saudi’s banking sector.
Authors and Affiliations
Abdulrahman Abdullah Alshammari| Assistant Professor Department of Public Administration King Saud University shammari@ksu.edu.sa
Keywords
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