The Perception of Employee Exclusion and Knowledge Concealment: The Moderating Role of Job Stress and Job Independence (Case Study: South Khorasan General Customs Department)
Journal Title: Scientific Journal of Organizational Knowledge Management - Year 2022, Vol 5, Issue 3
Abstract
Considering the importance of knowledge management and the investigation of factors related to the phenomenon of knowledge concealment, the present research was conducted with the aim of investigating the effect of employees' perception of exclusion on knowledge concealment with the moderating role of job stress and job independence. This research is applied in terms of purpose and descriptive and correlational in terms of data collection method. The statistical population of the research was considered to be the employees of the General Administration of South Khorasan Customs. 150 people were working in this general office in 2022, and according to Morgan's table, 108 of them were selected by simple random sampling. To collect data, standard questionnaires of knowledge concealment, perceived rejection, job stress, and job independence were used, and the validity and reliability of these tools were checked through face validity and construct validity (convergent and divergent validity) and calculation of Cronbach's alpha coefficient and composite reliability ( CR) were confirmed. Data were analyzed using descriptive methods and structural equation modeling using SPSS15 and Smart PLS3 statistical software. The findings of the research showed that the perception of employee rejection causes knowledge concealment, and the moderating role of job autonomy was confirmed in the effect of these two variables on each other, but job stress did not have a moderating role in the effect of employee rejection perception on knowledge concealment. According to the results of this research, it can be stated that in order to prevent the phenomenon of knowledge hiding in the organization, managers should behave in such a way that the employees do not feel left out and considering that the variable of job independence in this Communication had a moderating role and reduces the concealment of knowledge, so it is suggested to increase the independence and autonomy of employees in the design or redesign of organizational jobs in cases where other conditions are also available
Authors and Affiliations
Mehdi Rashidi, Zahra Masoumi Bilondi, Morteza SalehPour
Keywords
Related Articles
- EP ID EP717167
- DOI -
- Views 12
- Downloads 0
Investigating the mediating role of knowledge management in the effect of social capital and absorption capacity on the performance of financial companies
With the increase of social capital, the business of companies is prosperous. Otherwise, many challenges will be placed on the way of companies' success to retain customers, including solutions for organizations to gain...
Knowledge Management Pattern in Energy Field Policymaking Network
Lack of establishment of coherent systems of knowledge management in energy policy making network, considering the dispersion and changes in the policy actors of this field and the effect of their specialized knowledge a...
Investigating the Role of the Organization's Poisoned Setting in Knowledge Sharing with the Mediation of Organizational Support in Educational Institutions
The purpose of this study is to identify the impact of the poisoned atmosphere and the perceived organizational support on knowledge sharing. In terms of purpose, it is a practical research and from the perspective of da...
Investigating the effect of organizational knowledge sharing on innovation performance with the mediating role of innovation capability and moderating scale of networking and communication power (case study of small and medium-sized companies in Iraq)
Innovation is an important indicator for organizations because it creates value and sustainable competitive advantage in the current complex and changing environment. More innovative organizations are more successful tha...
Investigating the effect of knowledge management and entrepreneurial orientation on technology transfer between industry and university (Case Study: : Zamyad Company and University of Tehran)
The aim of the current research is to investigate the effect of knowledge management on technology transfer by considering the mediating variable of entrepreneurial orientation. This research is an applied research with...