The relation between the quality of building materials and customer preferences on the example of floor systems
Journal Title: Zeszyty Naukowe Wyższej Szkoły Humanitas Zarządzanie - Year 2017, Vol 18, Issue 3
Abstract
The aim of the article is to analyse the factors affecting the quality as well as the most frequently encountered mistakes in the course of construction works as regards the selection of the building product, based on the examination of the Polish market of floor systems. The article was prepared on the basis of the available literature and quantitative research carried out in the period from Sept. 2015 to Feb. 2016. The research focused on the criteria of selection of floor systems. The obtained results allowed a more insightful overview of the problem of quality in the field of construction and the preferences of the buyers of floor systems. This, in turn, helped identify their needs and expectations with respect to this particular type of product.
Authors and Affiliations
Artur Kisiołek
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