The Relationship between Servant Leadership, Perceived Organizational Support, Performance, and Turnover among Business to Business Salespeople

Journal Title: Archives of Business Research - Year 2017, Vol 5, Issue 10

Abstract

The purpose of this study, using a sample of 382 business-to-business salespeople in the United States, was to investigate how servant leadership influences salespersons’ perceived organizational support (POS), outcome performance, turnover intentions, and turnover. The results showed that servant leadership had a direct influence on POS and performance, but was related only indirectly to both turnover intentions and turnover through POS and performance.

Authors and Affiliations

James B. DeConinck, Mary Beth DeConinck

Keywords

Related Articles

Designing Rhythmic Industrial Production

Rhythmic production is provided through a combination of operational planning, company’s organizational structure and production management. We consider and use the rational operational planning based on performance esti...

Strategic Importance of Functional Level Strategies as Effective Tools for the Achievement of Organizational Goals

Present business environment is characterized by high levels of competition, dynamism and technological sophistication. This is especially challenging to organizational managers since they have to design and implement st...

Export Promotion Schemes and Export Performance in the East African Community: A Comparative Analysis

This study analyzed the impact of various fiscal incentives (export promotion schemes) in the East African Community on promoting exports in the region. The schemes in place are; the manufacturing under bond scheme, expo...

A Journey through Development of Inland Waterways in India

Inland Waterways (IWT) is the finest mode of transportation available.With lowest capital cost, low running cost and low maintenance cost the cost of moving goods through this mode is just a fraction of other modes like...

Elements of Advocacy in Transport Policy Formulation

Public transport policies appear to be extremely important in almost every aspect of the life of a community and a major component of the economy. However, their viability is not conditioned only by technical aspects aff...

Download PDF file
  • EP ID EP314116
  • DOI 10.14738/abr.510.3730.
  • Views 89
  • Downloads 0

How To Cite

James B. DeConinck, Mary Beth DeConinck (2017). The Relationship between Servant Leadership, Perceived Organizational Support, Performance, and Turnover among Business to Business Salespeople. Archives of Business Research, 5(10), 57-71. https://europub.co.uk/articles/-A-314116